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Shipping policy

At Topjoy, we know when you buy something online, you want to get your purchase as fast (and as cheaply) as possible. That's why we offer FREE standard shipping! Please see below for details of our shipping policy.

*Please note that the following time frame does not include processing time and not account for possible delays caused by high stress on production or weather factors, if any. We will keep track your order continually.

*Delivery Time= Processing Time + Shipping Time

We only ship to US,UK,CA,AU  .

Generally Speaking, It needs 1-3 days (working days) for handle time.

We use HK DHL Specialas shipping methodit will take up to7-15 days (natural days) for your delivery. 


Q: What shipping methods do you use? How much do they cost?
A: We use airmail.

Q: Can I track my order?
A: Yes! After your order is shipped, you will receive a shipping notification email. If you require further tracking information, please contact us,we will reply you in 24 hours.

Be Noted

If we are unable to process your order due to inaccurate or incomplete payment information, your order processing may be delayed an additional 2 business days. Orders with out of stock items may take an additional 5 business days to process and ship.


Package Safety

Affected by COVID-19, to make your packages safer and ensure the quality higher, we are improving our delivery process, so there maybe a 15 working days delay in the delivery.

We're working closely with our fabric suppliers to make sure all the fabrics we use are with disinfection guarantee. All of our packages are rigorously disinfected several times daily using hospital standards.

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